Handling of Personal Information

ALC PRESS INC. (hereinafter referred to as "ALC") handles the personal information received as follows. Please review the contents. If you do not agree with the contents or have any questions, please contact the "Personal Information Complaints and Consultation Desk."

1 Application

1. Except where permitted by laws and regulations, ALC will handle personal information received directly from the individual within the scope of the following purposes of use.
   1. Website Registration
      • To provide and implement free services and information for customers, and to provide information on ALC's products and services.
   2. Applications
      • To provide and implement products and services applied for.
      • Customer management for the smooth operation of services such as education, publishing, domestic training, overseas training, study abroad, etc., and contacting customers such as members.
      • To perform analysis as statistical data for the improvement of various services (including use in marketing activities in a non-personally identifiable form).
      • To provide information on the continuation of various services.
      • To provide information regarding products and services handled by ALC, recruitment information, and various campaigns (including information via email).
      • To analyze acquired information such as browsing history and purchase history to deliver advertisements related to new products and services according to hobbies and preferences.
   3. Inquiries
      • To appropriately respond to and manage various inquiries.
   4. Implementation of Campaigns and Surveys
      • To implement various campaigns.
      • To conduct various surveys for product development, service improvement, recruitment, etc.
      • For the lottery, notification, and shipping of prizes/presents applied for.
   5. Common Items
      • To resolve problems arising in relation to services such as education, publishing, domestic training, overseas training, study abroad, etc.
   6. Others
      • Based on the personal information provided, ALC may create statistical data processed so that individuals cannot be identified. ALC shall be entitled to use statistical data that cannot identify individuals without any restriction.
      • On websites operated by ALC, for the purpose of measuring the effectiveness of advertisements, we may acquire information about advertisements clicked before visiting said website (such as click dates and sites where advertisements were placed) from tools operated by third parties and match it with order information.
      • Voices provided through the use of TSST, etc., will be subject to analysis and research for the purpose of improving the quality of said services or contributing to academic research, provided that the content of the voice does not include personal information.
      • For the performance of other duties incidental or related to the above.
      • Note: Scores (including ABILITIES MEASURED) of those who use "ALC's TOEIC(R) Test Preferential Examination" will be used for our teaching material development, confirmation of learning results, data analysis, and marketing activities in a non-personally identifiable form.
2. The provision of personal information by the customer is at the customer's discretion. However, please understand that if you do not provide personal information, we may not be able to enter into a contract or provide services.
3. ALC will receive the provision of personal information of the individual indirectly and handle it within the scope of the purposes of use defined in Paragraph 1 of this Article in the following cases (excluding cases specified in Paragraph 1):
   1. In the case of application for courses by a corporation (organization) (when the customer's application for training, correspondence courses, etc. (including "ALC Online English" and "ALC Online Japanese") is made through the corporation (organization)).
   2. When the individual applies for ALC's products, services, or various campaigns by telephone.
4. Acquisition by Methods Other Than Direct Writing

   ALC will handle personal information acquired indirectly other than the above and personal information acquired by methods other than direct writing within the scope of the following purposes of use:

   1. Voices provided through the use of TSST, etc.: For speaking ability scoring, notification of results, and related administrative work.
   2. Personal information of those who make inquiries by telephone: To appropriately respond to and manage inquiries.
   3. Personal information of those who apply for our recruitment through recruitment agencies, job sites, etc.: For recruitment selection and communication related to recruitment selection.

2 Provision of Personal Information to Third Parties

ALC will not provide customers' personal information to third parties without the consent of the individual, except for the following items and cases based on laws and regulations.

1. Corporate (Organization) Applications: Upon application for training or correspondence courses (including "ALC Online English" and "ALC Online Japanese") by a corporation (organization), the customer is deemed to have consented to ALC disclosing the customer's personal information necessary for the operation of the training or correspondence course (name, course name, attendance status, completion status, etc.) to the person responsible for course applications at the corporation (organization), or to the handling and exchange of such information among participating correspondence education organizations.
   Handling of transcripts and certificates for overseas training: Please note that for overseas training, the original or copies of transcripts and completion certificates issued by the school at the end of the training will, in principle, be handed over to the person responsible for applications or the person in charge of training at the corporation (organization) via ALC.
2. Travel Agencies/Insurance: When applying for overseas training or study abroad, necessary personal information will be provided to affiliated travel agencies for visa application procedures and flight arrangements, and to affiliated insurance agencies for overseas travel insurance applications (optional).
   • Purpose: Flight arrangements or acceptance of overseas travel insurance applications.
   • Items: Name, address, phone number, email address, nationality, passport number, etc.
   • Means: Paper, electronic data.
   • Scope: JTB Business Network Inc., Yusen Travel Co., Ltd., World Link Co., Ltd., STA Travel Co., Ltd., IF Create Co., Ltd. (Contracts regarding the handling of personal information have been concluded with all parties).
3. Overseas Schools: For overseas training or study abroad, personal information entered in the English application form specified by the overseas partner school or other documents specified by the school will be provided to the school directly in writing (including records created by electronic, magnetic, or other methods that cannot be recognized by human perception). These will not be used for any purpose other than submission to the participating school.
   • If the accommodation for overseas training is a homestay, information about medical problems (dietary restrictions, allergies, etc.) in addition to name, gender, and date of birth will be provided directly in writing to the receiving institution and the host family.
   • For travel arrangements, name, address, date of birth, passport information, itinerary/schedule, training destination, accommodation, etc., will be provided directly in writing to the travel agency with which ALC has a contract.
4. Certification Exams: To accept and sell applications for certification exams sponsored by third parties, necessary personal information will be provided to the following certification exam organizers and their agents.
   • Purpose: Acceptance, sale, mediation, etc., of applications for certification exams sponsored by third parties.
   • Items: Name, address, phone number, etc.
   • Scope: The Institute for International Business Communication (IIBC), Japan Association of Overseas Studies (JAOS), Manabi UP Communications Co., Ltd., CASIO COMPUTER CO., LTD.
5. Study Abroad Agents: To provide materials or accept applications for study abroad services sponsored by third parties, necessary personal information will be provided to the study abroad agents and their agents that provide the requested services.
   • Purpose: Request for materials, acceptance of applications, and mediation for study abroad services sponsored by third parties.
   • Items: Name, address, phone number, etc.
   • Scope: Study abroad agents and their agents providing the study abroad services for which materials or applications were requested.
6. Joint Use for PK Course: For the provision and implementation of the "Professional Training Course for J-SHINE Elementary School English Teacher Certification" (PK Course), personal information will be jointly used as follows:
   • Purpose: For the implementation and provision of internships within the PK Course.
   • Items: Name, phone number, email address, nearest station, etc.
   • Scope of Joint Users: Seiha Network Co., Ltd.
   • Responsible Party for Management: ALC PRESS INC.
   • Acquisition Method: Entry form on ALC's website.
7. Joint Use for Elementary School English Teacher Certification Training: To apply for certification with a certified organization code to the NPO "Elementary School English Teachers Certification Council" (J-SHINE), personal information will be jointly used as follows:
   • Purpose: After completion of the course, to assign a certified organization code indicating that the person is a student of our course, and for ALC to apply for the qualification to J-SHINE on behalf of the student with a recommendation letter.
   • Items: Name, gender, age, date of birth, application date, recommending organization, address, phone number, email address, nearest station, work-eligible municipalities, personal history survey (educational background, degree, qualifications, licenses, specialized areas, research, training history, etc.), interview survey, self-promotion of the instructor.
   • Scope of Joint Users: J-SHINE.
   • Responsible Party for Management: ALC PRESS INC.
   • Acquisition Method: Writing or electronic data.
8. Joint Use and Third-Party Provision in "Talking Marathon"
   1. Joint Use

      ALC will jointly use personal information as follows for the provision and implementation of services in "Talking Marathon."

      • Purpose of Provision: Application for and use of the "Talking Marathon" app.
      • Items of Personal Information: Name, email address, and course history.
      • Scope of Joint Users: Unite, Inc.
      • Entity Responsible for the Management of Jointly Used Personal Information: ALC PRESS INC.
      • Acquisition Method: Electronic data (application forms, etc.).
   2. Third-Party Provision

      In "Talking Marathon," ALC will provide personal information to third parties as follows for the optimization of advertisement delivery, measurement of ad effectiveness, and data analysis.

      • Purpose of Provision: Optimization of advertisement delivery and measurement of ad effectiveness for the "Talking Marathon" app.
      • Items of Personal Information: Email address.
      • Scope of Recipients: Companies operating internet ad delivery platforms such as Google Ads, Yahoo Ads, Facebook Ads, and Twitter Ads, as well as companies that deliver advertisements on behalf of advertisers using such ad delivery platforms.
      • Method of Provision: Electronic data (application forms, etc.).

      The aforementioned recipient companies may be entities located in foreign countries. Please refer to the following for information regarding the names of such foreign countries, etc.
      Names of the Foreign Countries:

      • Meta Platforms, Inc. (Facebook, Instagram): United States of America
      • Google LLC: United States of America
      • X (formerly Twitter): United States of America

      Information on the systems for the protection of personal information in said foreign countries: Regarding information on the personal information protection systems in said foreign countries obtained through appropriate and reasonable methods, please refer to the results of the survey on personal information protection systems in foreign countries published by the Personal Information Protection Commission.

      • USA (Federal): https://www.ppc.go.jp/files/pdf/USA_report.pdf
      • USA (California): https://www.ppc.go.jp/files/pdf/california_report.pdf

      Information on measures taken by said third parties for the protection of personal information:

      • Meta Platforms, Inc. (Facebook, Instagram): Data Policy (https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0)
      • Google LLC: Google Privacy Policy (https://policies.google.com/privacy?hl=ja)
      • X Corp.: Rules and Policies (https://help.twitter.com/ja/rules-and-policies)
      • LY Corporation: Privacy Policy for services provided by Yahoo! JAPAN (https://www.lycorp.co.jp/ja/company/privacypolicy/)

      Furthermore, ALC has concluded contracts regarding the protection of personal information with companies that deliver advertisements on behalf of advertisers using ad delivery platforms, and provides personal information to such third parties only within the scope necessary to achieve the specified purposes of use.

9. Joint Use and Third-Party Provision in "Santa ALC"
   1. Joint Use

      ALC will jointly use personal information as follows for the provision and implementation of services in "Santa ALC."

      • Purpose of Provision: Application for and use of the "Santa ALC" app.
      • Items of Personal Information: Name, email address, course history, and answer data.
      • Scope of Joint Users: Socra AI Inc.
      • Location of Socra AI Inc.: Republic of Korea
      • Information on the personal information protection system in the Republic of Korea: https://www.ppc.go.jp/files/pdf/korea_report.pdf
      • Privacy Policy of Socra AI Inc.: https://socra-ai.co/privacy/jp
      • Entity Responsible for the Management of Jointly Used Personal Information: ALC PRESS INC.
      • Acquisition Method: Application for and use of electronic data (application forms, etc.)).
   2. Third-Party Provision

      ALC will provide personal information to third parties as follows for the provision and implementation of services in "Santa ALC."

      • Purpose of Provision: For email delivery to provide and implement "Santa ALC" services.
      • Items of Personal Information: Name and email address.
      • Scope of Recipients: Braze, Inc.
      • Location of Braze, Inc.: United States of America (New York)
      • Information on the personal information protection system in the State of New York: https://www.ppc.go.jp/files/pdf/newyork_report.pdf
      • Privacy Policy of Braze, Inc.: https://www.braze.com/company/legal/privacy
      • Means of Provision: Data.
10. Third-Party Provision in "ALC Shop"

    If a customer selects a deferred payment service, personal information will be provided to the payment processing company via the system.

    • Purpose: For identity verification, billing address verification, credit screening, and assignment of payment claims.
    • Scope: Paidy Inc.

Regarding Specific Personal Information (My Number data), we will not provide it to third parties even if the individual's consent is obtained. Furthermore, we will implement and maintain necessary measures to prevent any use of information outside the intended purposes.

3 Entrustment of Personal Information

To achieve the purposes of use mentioned above, ALC may entrust customers' personal information to contractors with whom a contract regarding personal information has been concluded. Entrustment will be conducted within the scope necessary to achieve the purposes of use disclosed to the customer.

4 Disclosure of Personal Information

1. Rights of Customers: When there is a request from a customer for notification of purpose of use, disclosure, correction, addition or deletion of content, suspension of use, erasure, suspension of provision to a third party, or disclosure of third-party provision records (hereinafter "Disclosure, etc."), we will respond sincerely in accordance with laws and regulations. However, we may not be able to comply if based on laws and regulations.
2. Customer Consultation Desk: For complaints/consultations regarding personal information, measures taken for the security management of retained personal data, or requests for Disclosure, etc., please contact the following inquiry desk.

3. Procedures: Information on the procedures for complaints/consultations regarding personal information or detailed disclosure of personal information will be provided at the customer consultation desk. Please note that documents verifying the identity of the person or their representative will be required for the procedures.

5 Voluntariness of Providing Personal Information

Providing personal information to ALC is voluntary. However, if required information is not provided, it may hinder the provision of services, shipping of products, or response to inquiries.

6 About Cookies (Applicable only for web publication)

1. Our Use of Cookies

   On ALC's website (referring to websites operated by ALC; hereinafter referred to as "this Website"), we use Cookies (an industry-standard technology for web servers to identify a customer's computer). This is not intended to collect information that can identify a specific individual (such as name, phone number, etc.). Customers can configure whether to permit the use of Cookies. While most web browsers are initially set to permit the use of Cookies by default, you may change your browser settings to disable Cookies if necessary. Please note that if you disable the use of Cookies, some services within this Website or other websites operated by ALC may become unavailable.

2. Our Use of Cookies by Third Parties

   To deliver appropriate advertisements to users, ALC utilizes behavioral targeting advertising (*) services provided by third-party companies. In such cases, Cookies are accumulated and managed on the servers of each third-party company, rather than on ALC's website servers. If you wish to disable these advertisements, please check the procedures for opting out (disabling) on the respective third-party company's website. After opting out, the relevant advertisements will be disabled for you; however, please note that you will need to opt out again if you change your browser, delete Cookies, or switch to a new PC.

3. List of Behavioral Targeting Advertising Providers

   Please refer to the "List of Providers Utilized by ALC" (available on the ALC Website).
   

   • Behavioral targeting advertising refers to an advertising method that delivers advertisements tailored to a user's interests and preferences based on information such as their website browsing history.

About Google Analytics

Each of our sites utilizes Google Analytics, a service provided by Google LLC. When Google Analytics is used on our sites, Google collects, records, and analyzes your search history based on Cookies issued by ALC. We receive the analysis results from Google and use them as a reference for service improvement and development.
Our sites also utilize "Google Analytics Advertising Features." Through these features, in addition to data collected by standard Google Analytics settings, we collect data on specific user behavior, age, gender, and interest categories using Google advertising cookies.
ALC and third-party distributors, including Google, combine first-party Cookies (such as Google Analytics Cookies or other first-party IDs) with third-party Cookies (such as Google advertising Cookies or other third-party IDs) to analyze user attributes, interests, and preferences, and to deliver appropriate advertisements to users.
Information about customers collected, recorded, and analyzed through Google Analytics and its advertising features does not contain any information that identifies a specific individual. Furthermore, such information is managed by Google in accordance with its privacy policy.
Customers may stop the collection of their information via our use of Google Analytics by disabling Google Analytics through their browser's add-on settings. The deactivation of Google Analytics can be implemented by downloading and installing the "Google Analytics Opt-out Browser Add-on" from Google's opt-out add-on download page and changing the browser's add-on settings.
Please note that if you disable Google Analytics, it will also be disabled on websites other than those of ALC that you visit; however, you can re-enable Google Analytics at any time by reconfiguring your browser's add-on settings.

End of Document

◆ Click here for the "Privacy Policy (Personal Information Protection Policy)."